Director of IT

Essential function/responsibilities

  • Analyze the business requirements of all departments to determine their technology needs.
  • Create ERP roadmap and lead assessment and implementation strategy.
  • Devise and establish IT policies and systems to support the implementation of strategies set by management.
  • Craft, implement, enforce compliance with information technology security policies and procedures.
  • Oversee all desktop hardware and software configuration and user technical support.
  • Administer, maintains and supports phone system.
  • Purchase efficient and cost effective technological equipment and software to meet Company business requirements.
  • Control budget and report on expenditures.
  • Assist in building relationships with vendors and create cost-effective contracts.
  • Create and maintain documentation for hardware, network and phone systems.

Required education/experience

  • Bachelor’s degree required, emphasis in Computer Science, Management Information Systems.
  • Medical/Medical Device – FDA regulatory-body experience is required.
  • 8 or more years of direct relevant business-management and technical experience.
  • Ability to strategize and present business ideas and concepts in a clear, concise and understandable manner to technical and non-technical individuals.
  • Skills organizing resources and establishing priorities.
  • Expertise with computer hardware, firewall equipment, virus protections, spam management software.
  • Knowledge with networking structures, management and maintenance.
  • Knowledge of Microsoft Office Suite, with the ability to learn new software as required.
  • Critical thinking skills; make independent decisions in accordance to company policy and procedures.
  • Take initiative on issues that arise daily.
  • Ability to adjust and be flexible to meet changing work needs and demands.
  • Must have a strong customer focus, a demonstrated ability to work within a team of service-oriented individuals and a passionate commitment for extraordinary levels of service quality and end user satisfaction.
  • Ability to maintain a professional approach with others in job-demanding, multitasking and/or project support situations.

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